Oct 23, 2024
Shann @ Safari.com is fantastic!
We worked with Shann Shaw and she was amazing! As someone who usually books my own travel I was a little bit skeptical at first... But safaris are not like a typical vacation and there are just SO many different options. Shann was incredibly patient in answering all of my questions, and eventually found the perfect safari lodge for me and my family. I really don't think I could have done it without her help. Highly recommend working with her!
Oct 23, 2024
Service was excellent
Service was excellent, and I was sent a reminder when the balance was due.
Oct 23, 2024
Booking with Leigh-Ann Croeser
Thank you for this fantastic booking experience. Leigh-Ann Croeser did everything to let my wishes become reality. I wasn’t an easy customer, but he never let me feel that. She answered very fast to all my questions and helped me with everything so that we have the most of our trip. Thank you very much for organizing our dream Safari. I can only recommend it.
Oct 23, 2024
Sara
Sara, bent over backwards to give us what we wanted as we changed our minds more than once
Oct 23, 2024
Very Responsive and Patient w/ Our Needs!
Anja has been great in making our travel reservations! She is very quick and responsive (at all hours, I'm not sure when she sleeps)! We went back and forth on 39 emails. Yes, 39 emails for a couple of weeks. She made several different itineraries in ranging prices, types of accommodations, and locations. She was patient through the whole process and provided so much information. We finally decided on our perfect trip!
Oct 21, 2024
Friendliness
Friendliness, quick response to my request and understanding of my needs It was only a pleasure dealing with Tanya Lomas.
Oct 21, 2024
Excellent, fast, helpful service
The service from Leigh-Ann has been exceptional. No matter the difference in time zone, her responses and suggestions are always fast and helpful. When we’ve asked for changes to the itinerary, there has never been a problem. Highly recommended.
Oct 18, 2024
Cannot recommend enough
Cannot recommend enough! Contacted at 6pm night before and Dorothy was helpful friendly and managed to book a safari trip with transport for 6 people! She was contactable on the day too and very very helpful!
Oct 17, 2024
Aquilia Safari trip
Re: Safari from Cape Town to Aquilia. Fadiel was very helpful and organised our trip for us. We were picked up by Joe, who was our driver for the day. Joe is born and raised in Cape Town. He was prompt and was very friendly and informative. There was a good choice of food at Aquilia and had choices for my husband too who is Coeliac.