OUR CLIENTS' STORIES

Since 2006, we’ve had the honor of guiding over 58,000 travelers from countries around the world on life-changing safaris, creating memories that last a lifetime. As the proud recipient of Africa’s Leading Safari Company award at the 2024 World Travel Awards, we are dedicated to curating extraordinary journeys that showcase the unparalleled beauty of Africa. We’re with you every step of the way—before, during, and after your safari—ensuring a seamless and unforgettable experience.

But don’t just take our word for it—our travelers’ stories speak volumes. Their testimonials reflect the care, expertise, and values that define every safari we design. Below, you’ll find a few of their experiences that highlight the magic of exploring Africa with Safari.com.

Memorable Moments From Our Clients

Victoria Falls
No items found.
Sabi Sands Game Reserve
No items found.
Cape Town
No items found.
Kenya
No items found.
Kruger National Park
No items found.

Verified Reviews From TrustPilot

Nov 29, 2024
Fast responses and informative answers.
Fast responses and informative answers.
Zadra Morgan
,
Nov 29, 2024
Nicole was amazing and dealt with all…
Nicole was amazing and dealt with all my requests and changes in a timely manner
MARTY DIAMOND
,
Nov 29, 2024
Mel du Toit
Mel du Toit, gave us excellent service and was so quick to respond to our request!! We are looking to return to Simbavati, because of our previous experience there, and Mel has shown that we may continue to expect this !!! Thank you !!!
JUDITH ANN
,
US
Nov 28, 2024
Simple and straightforward to deal with
Quick, simple and painless. Shann was both patient and expert!
5c9ui1bh
,
GB
Nov 28, 2024
Please contact for any lodging inside parks
I emailed, contact relevant persons and get help fast 🏃‍♀️ 🙂 not like SANPARKS
Schalk Grobler
,
ZA
Nov 28, 2024
Heleen helped me within 24 hours with a personalised request.
Heleen was extremely helpful and responded on the very day after my request for a booking
Danielle Heyns
,
ZA
Nov 28, 2024
Heleen was just the best!
Heleen was just the best!
Sumari von Kunow
,
SE
Nov 27, 2024
We are exprienced world travellers
We are exprienced world travellers, but when it came to booking a safari, after a bit of research we realized we were out of our league with the logistics. Shaan Shaw at Safari.com listened closely to our needs and intrests, and quickly responded to all of our questions, efficietly putting together the package for a fly-in safari of our dreams at nearly half the price of other luxury groups! Her strong communicatioin skills, creative problem solving, experience and attentiveness have are refreshing attributes and it has been a delight to work with her.
Ray
,
US
Nov 26, 2024
What a great booking experience
What a great booking experience. Shann was extremely attentive, answered all my questions swifty and provided me with confidence that I was in good hands and my trip would be exactly what I was looking for.
Phillip Marshall
,
GB
Nov 26, 2024
Heleen was awesome!
Heleen was extremely courteous and helpful with my first-time booking with safari.com for Kruger National Park. Having never been to Africa, let alone Kruger, she offered a lot of first-hand advice on what made sense and what didn't. I feel confident that our booking will give us a great chance to experience a broad spectrum of what the park has to offer over our upcoming week-long trip.
TSO
,
US
Nov 25, 2024
Lana was incredibly responsive
Lana was incredibly responsive. When we found our first choice of safari was fully booked she found us a perfect replacement. Many thanks to her - great service.
Neil Buckley
,
GB
Nov 23, 2024
The preparation for our future Victoria…
The preparation for our future Victoria Falls excursion was fast, informative, efficient and a fair price. Shann Shaw responded quickly to my inquiry and had a full itinerary and price within a day. Kudos to Safari.com
Gogo and Tiffany.
,
US
Nov 21, 2024
Mel made our booking experience a…
Mel made our booking experience a dream. Quick response with various options absolutely stress free. And trailer made our experience 5 star
James
,
GB
Nov 21, 2024
Friendly and super efficient service
Prompt and helpful response by your agents when I had to change my bookings. Friendly and super efficient service.
Margret Slyper
,
ZA
Nov 21, 2024
Heleen was great
Heleen was meticulous with our requirements and recomendations. We changed a number of times so it was a bit awkward but nothing too much for her. Its not easy booking from abroad but we received all the information we needed and actual booking and payment was simple
Vaughan Moss
,
NZ
Nov 20, 2024
Outstanding Experience! (Cape Town, Sabi Sands, Vic Falls)
After attempting to book this trip myself (a couple coming from the US), I gave up and reached out to Sara from Safari.com. I told Sara what I was thinking and by the next day she had created several wonderful itineraries! Based on her suggestions, we personalized the itineraries and within 7 days I was booked and all set!! Sara was available at all times (before, during, and after the trip). We are currently heading home and we are so happy with all the bookings Sara created for us! Everything went flawlessly. Her 3rd parties for tours and transfers were perfect (always early, professional, knowledgeable, and kind). The hotel acknowledged our anniversary thanks to Sara. We stayed at the Victoria & Alfred hotel in Cape Town, then off to Dulini Moya in Sabi Sands, and finally Victoria Falls Island Treehouse in Zimbabwe. I highly recommend all of them. Tell Sara what you envision your experience to be and your budget and she will make it happen!! Her knowledge was so helpful in assisting us to choose the perfect itinerary. It was comforting that she kept in touch while we were traveling throughout Africa. I feel so lucky to have had Sara arrange this trip and will certainly request her expertise again in the future!! You won’t have to worry about anything because she is on top of it all. Do not hesitate!! Book with Sara from Safari.com!
Annette P
,
MW
Nov 19, 2024
A massive thank you to Anja
A massive thank you to Anja, she helped us with everything and super quick with responding on WhatsApp - really looking forward to the Safari 🙏🏼🙌🏼 great service thanks!
customer
,
GB
Nov 18, 2024
Shann was Wonderful!
Shann was fantastic and very helpful with booking a very last minute trip!
Amelia
,
US
Nov 17, 2024
Mel made this very easy.
From our initial enquiry to booking the trip, Mel responded very quickly and provided several options allowing us to choose the right package for us. Looking forward to experiencing it now.
Mr Andrew Tatlock
,
GB
Nov 16, 2024
Planning has been made quick and easy…
Planning has been made quick and easy with Shann! We can’t wait to get to Africa!
customer
,
MX
Nov 15, 2024
Great service and knowledge
Great service and knowledge
Julian
,
CH
Nov 15, 2024
Responsive
Responsive, knowledgeable, professional, patient, friendly and courteous, more than expected.
Gordon Myers
,
US
Nov 14, 2024
Incredibly helpful and experienced agent Anja
Anja was incredibly helpful and organized the most beautiful safari for us at a small lodge and also arranged our transport. She always responded within minutes no matter the day and took time for all my questions. I will recommend anyone who is looking for a premium experience to get in contact with Anja! Thanks for everything!
Julia Heckmanns
,
NL
Nov 14, 2024
Very helpful and attentive to my needs
Very helpful and attentive to my needs
GP
,
US
Nov 14, 2024
Thank you Safari.com
Thank you Safari.com (Tanya) for your kind handling of my many emails. regards Paulene
Paulene
,
ZA
Nov 13, 2024
Exceptional travel agent and overall experience!!
Leigh Ann was an exceptional travel agent who went above and beyond to make our trip to Kruger National Park, Victoria Falls, and Chobe unforgettable. Her recommendations were spot-on, and what made the experience even better was her personal perspective—insights you simply won’t find online. She shared tips that added so much value to our trip and made everything feel more meaningful. Leigh Ann was available anytime we had questions, which made us feel completely supported throughout the trip. From the initial planning stages to our return, every detail was seamless and perfectly coordinated. If you’re planning a trip to Africa, I highly recommend Leigh Ann. She truly gave us a once-in-a-lifetime experience. Thank you, Leigh Ann!
Uvaldo Oz Mencia
,
ZA
Nov 13, 2024
quick and pleasant
The agent was a pleasure to communicate with and all requests were dealt with quickly. She was able to offer many options that fit our needs. The whole experience could not have gone smoother
jeffrey gougeon
,
KR

The Seamless Safari Promise

We understand what’s at stake when planning a once-in-a-lifetime journey. Whether it’s a special family trip, a honeymoon, or a long-awaited adventure, we know how important these moments are for our customers—and how critical it is to get every detail just right. With over 18 years of experience and more than 58,000 safaris arranged, we’ve mastered the art of creating unforgettable experiences while anticipating and addressing what could go wrong.

Safety is at the heart of everything we do. From partnering with trusted suppliers to using modern safari vehicles and employing expert private guides, we prioritize your well-being at every step. We carefully plan itineraries to reduce travel fatigue, often recommending flights over long drives, so your journey is as smooth and enjoyable as it is secure.

Luxury and ease are central to the Safari.com experience. We take care of every detail—from flights and transfers to lodging and even comprehensive travel insurance—ensuring your trip is stress-free and tailored to your preferences. Our trusted suppliers guarantee well-maintained accommodations, exceptional guides, and rigorous safety standards, so you can focus entirely on enjoying Africa’s breathtaking beauty.

We’re here for you every step of the way. Our dedicated travel consultants are available 24/7 to handle last-minute adjustments, answer questions, or provide support, ensuring that nothing disrupts your dream safari. We're available before, during and after your safari. Guided by seasoned professionals trained in safety and wildlife behavior, your encounters with Africa’s majestic animals will be both awe-inspiring and secure.

At Safari.com, we understand the importance of these once-in-a-lifetime trips. That’s why we’re committed to delivering seamless, extraordinary journeys that exceed expectations and create memories you’ll treasure forever. Let us handle the details, so you can fully savor the magic of Africa.

VIP service
Your own personal travel assistant
18 years in business
Attention to every detail
Relationships with 500+ operators through Africa
Consultants available 24/7
58,000+ customers and counting
Read more