Africa's Leading Safari Company 2024 – World Travel Awards
Wilderness Bisate is a sustainably luxurious rainforest-based lodge offering Africa's most thrilling wild primate experience.
Bisate Lodge welcomes guests aged 15 and older, who are accommodated at the adult rate.
Since opening in 2017, Bisate has earned 34 awards and continues to captivate guests. Its six elegant en-suite forest villas pay tribute to Rwandan royal heritage and provide sweeping views of the Bisoke, Karisimbi, and Mikeno volcanoes. The lodge features a wine cellar, library, spa, restaurant, and a tree nursery, all complemented by warm, welcoming service.
Perched in the trees like giant bird nests, the six Forest Villas of Wilderness Bisate offer a unique stay at the edge of Volcanoes National Park. This is one of the best spots in Africa to begin your trek to see the iconic mountain gorillas of the Virungas.
Bisate’s menu centers on sustainability, featuring seasonal produce from the lodge’s garden and locally-sourced items, like red-skinned potatoes and free-range eggs from nearby farms.
Beyond the mountain gorilla trek, activities at Volcanoes National Park include golden monkey treks, Mount Bisoke hikes, and visits to Dian Fossey’s research center and the Ellen DeGeneres Campus. At the lodge, guests can birdwatch, plant trees, and engage with local communities, all supporting conservation efforts.
Volcanoes National Park shelters endangered mountain gorillas along with golden monkeys, jackals, buffalo, elephants, and over 200 bird species, including several endemic to the Virunga area, enhanced by ongoing conservation efforts around the lodge.
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November 8, 2024
Mel was amazing!
Mel was amazing! I’m so grateful for her attention to detail. Our trip was incredible and I’ve already recommended Safari.com to friends and family! Thanks again Mel!
November 7, 2024
Mel was incredible
Mel was incredible, she found great options and was quick to always aim for our comfort, I was very satisfied!!!!
October 17, 2024
Mel is friendly and patient
I would usually book my trips myself. Lucky for me I sent off an enquiry to Safari.com and received Mel's wonderful help. Mel responded quickly and made me feel comfortable with Safari.com. organising my trip. Later on, when I realised my dates didn't work with the rest of my trip, Mel gave me my options and costings and rebooked for me. Mel was very patient and friendly. I wouldn't hesitate to use Mel again.
Nov 13, 2024
Exceptional travel agent and overall experience!!
Leigh Ann was an exceptional travel agent who went above and beyond to make our trip to Kruger National Park, Victoria Falls, and Chobe unforgettable. Her recommendations were spot-on, and what made the experience even better was her personal perspective—insights you simply won’t find online. She shared tips that added so much value to our trip and made everything feel more meaningful. Leigh Ann was available anytime we had questions, which made us feel completely supported throughout the trip. From the initial planning stages to our return, every detail was seamless and perfectly coordinated. If you’re planning a trip to Africa, I highly recommend Leigh Ann. She truly gave us a once-in-a-lifetime experience. Thank you, Leigh Ann!
Nov 13, 2024
quick and pleasant
The agent was a pleasure to communicate with and all requests were dealt with quickly. She was able to offer many options that fit our needs. The whole experience could not have gone smoother
Nov 12, 2024
Dolan won the sale
Dolan was very helpful in explaining the experience and how to optimise the time there
Nov 11, 2024
Top notch !
What amazing service . Shann was very helpful especially given the time zone differences she worked all weekend on a very tight timeline
Nov 11, 2024
Luxury South Africa Tour
I inquired into a South African safari tour. I asked two questions, is this a private tour and what are the available dates in May. The first question wasn't answered and the itinerary presented was for "May 2025" but had February dates. When I asked for clarification on the timeline and the dates, there was no response (over 3 days now). I would expect a better response for a luxury tour.
Nov 11, 2024
3-nights Zambia trip
I would start by saying before I started talking to Leigh-Ann Croeser I knew I wanted to go on this 3-nights adventure in Zambia with my family towards the end of this year, but I did not have any idea of how to go about planning it, thankfully Leigh-Ann responded immediately to my enquiry. Ever since I started communicating with her, she has been a very friendly, professional, knowledgeable, awesome Luxury Safari consultant who came through for me in every step of this process. She offered great advice and did a great job in customizing our itinerary and put my mind at ease in the process. She always responded quickly and gave me great advise when I needed. We are so looking forward to going on this adventure. I want to thank her from the bottom of my heart;) Thembi Coleman and her family
Nov 9, 2024
Details were clear and sent in atimely…
Details were clear and sent in atimely manner.
Nov 9, 2024
The lodge was great
The lodge was great, very friendly stuff. Saw all kind of animals. The vendor we booked the lodge, charged way to much, compared when you book the lodge directly.
Nov 8, 2024
Sara was very helpful
Sara was very helpful, she answered all my questions, addressed all my requests and did so very quickly 😁
