Located in the vibrant center of Kigali, this boutique luxury hotel and spa offers guests an effortless connection to the city’s lively energy. As a top 5-star hotel in Kigali, The Retreat combines serene ambiance, authentic Rwandan charm, and the dynamic spirit of the urban landscape.
The Retreat is a luxurious boutique hotel crafted by American owners of Heaven. Designed in collaboration with Italian architects, it is operated by a skilled team of Rwandan hospitality professionals.
This eco-friendly 5-star luxury boutique hotel, Kigali’s first solar-powered resort, boasts sustainable teak wood furnishings, spacious custom-designed rooms, high ceilings, private patios at the front and back, outdoor rain showers, and private saltwater plunge pools.
Enjoy seclusion with private front and rear gardens, a solar-heated saltwater plunge pool, a luxurious bath, and both indoor and outdoor rain showers. Guests can choose between King or Twin bed arrangements. Two villas can connect through a garden gate, offering additional space and a shared experience.
Ideal for those seeking a larger retreat or a family-friendly option, the Superior King Suites offer flexibility with four suites featuring twin bed arrangements. Adjoining rooms are available, making the suites perfect for group stays. Each suite includes a luxurious bath, indoor and outdoor showers, and a private terrace to take in Kigali’s serene views.
The Deluxe King Suite offers a private patio designed for relaxation. It includes a king-sized bed, a charming peaked ceiling, and an indoor rain shower. Adjoining room options are available for families or friends traveling together.
Known for combining international cuisine with a Rwandan twist, Fusion Restaurant prides itself on sourcing fresh, high-quality ingredients from local farmers.
The Retreat Lounge provides an ambiance of comfort and sophistication, perfect for unwinding with a handcrafted cocktail or a book. The attentive service and serene environment make it a peaceful escape from Kigali’s vibrant energy.
The open-air spaces are perfect for exclusive events, including the renowned Urban Bush Dinner, intimate weddings, conferences, and romantic dinners. These venues blend elegance with functionality, enhancing any occasion.
Heaven Restaurant embodies the soul of Rwanda in every dish, delivering unforgettable dining experiences while actively supporting the development of local communities.
Discover an impressive collection of modern Rwandan art created by talented local artists. These masterpieces are available for purchase at The Retreat and the Heaven Boutique Hotel.
Take part in a traditional banana beer brewing session, blending Rwanda’s rich heritage with hands-on learning.
Learn the art of mixology through our interactive cocktail-making experience.
Participate in a hands-on Rwandan cooking class, using fresh ingredients sourced from local farmers and the on-site organic garden.
Embark on a culinary adventure that begins at a local farmer’s market and concludes with a cooking class and shared meal. This experience offers an authentic taste of Kigali’s vibrant food culture.
December 10, 2024
Mel du Toit was the perfect person to…
Mel du Toit was the perfect person to arrange and organize our trip!! She was on the ball, made sure everything was in place and travel arrangements secured! I highly recommend her!!
December 9, 2024
Quick & efficient
Very fast response, polite - impressive
December 4, 2024
It was amazing
It was amazing. She even helped us with some of our questions and where to stay.🌞
Dec 20, 2024
Keith did a great job of quickly…
Keith did a great job of quickly responding to our request for a quote and responded quickly with any questions we had and booked our journey very quickly and professionally. I cannot wait for our excursion
Dec 20, 2024
Extremely prompt and professional…
Extremely prompt and professional service.
Dec 19, 2024
Fantantastic experience planning safari with Safari.com
Safari.com has done an amazing job organizing our second family visit to Sanbona Wildlife Reserve. The staff are professional, responsive and gracious. The process was seamless and beyond our expectations. Shann, Nikita and Caileen were lovely to work with.
Dec 18, 2024
First class assistance and extensive knowledge
First class assistance and advice for booking my dream safari. Dolan was very knowledgeable and extremely attentive, going above and beyond to provide quotes, guidance and advice and all on a public holiday. Would highly recommend.
Dec 17, 2024
Denise was fantastic in helping us…
Denise was fantastic in helping us organise our South African adventure. I recommend her to anyone travelling to South Africa who needs local knowledge and expertise.
Dec 14, 2024
I just booked another incredible…
I just booked another incredible experience with safari.com, and one more time pascal that is not only the best agent he is a friend that make dreams happen. Can’t wait to go back . Will be my 3 time in Africa.
Dec 13, 2024
Great service
Great service - just what I needed.
Dec 13, 2024
Leigh-Ann Croeser from Safari.com was fantastic
Leigh-Ann from Safari.com was great to work with to plan our group safari trip. She was able to get me on the priority waitlist for a lodge that I liked, which ended up working out for our group during my preferred dates. Leigh-Ann was responsive and provided various tour recommendations for us to decide on the best option for us. There were a few email and name typos from Leigh-Ann that I had to correct, but other than that, I had a great experience.
Dec 12, 2024
Dolan was terrific
Dolan was terrific. He got back to us immediately to answer all of our questions. And was so nice to hold a room for a couple of days because of my moms passing. It gave us time to finalize her arrangements and time to book our trip. I would highly recommend using him to book your trip!!