The Retreat by Heaven

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The Retreat by Heaven

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Located in the vibrant center of Kigali, this boutique luxury hotel and spa offers guests an effortless connection to the city’s lively energy. As a top 5-star hotel in Kigali, The Retreat combines serene ambiance, authentic Rwandan charm, and the dynamic spirit of the urban landscape.

Highlights 

  • Oasis of serenity 
  • Being in the heart of Kigali 
  • Boutique with Rwandan products
  • Ultra luxurious accommodation
  • Exciting experiences
  • Enchanting dining experiences and Rwandan cuisine

You Should Know

The Retreat is a luxurious boutique hotel designed by American owners of Heaven, brought to life by Italian architects and managed by a talented team of Rwandan hospitality professionals.

The Details

Accommodation

This eco-friendly 5-star luxury boutique hotel, Kigali’s first solar-powered resort, features sustainable teak wood furnishings, expansive custom-designed rooms, soaring ceilings, private patios at the front and back, outdoor rain showers, and private saltwater plunge pools.

Luxury Pool Villas

Enjoy privacy with secluded front and rear gardens, a solar-heated saltwater plunge pool, a luxurious bath, and both indoor and outdoor rain showers. With a choice of King or Twin bed arrangements, two of the villas can connect through a garden gate for those seeking additional space and connection.

Superior King Suite

Perfect for those desiring a spacious retreat or a family-friendly setup, the Superior King Suites provide flexibility with four suites offering twin bed options. Adjoining rooms are available, making these suites ideal for groups. Each suite includes a luxurious bath, indoor and outdoor showers, and a private terrace to enjoy Kigali’s tranquil views.

Deluxe King Suite

The Deluxe King Suite, where a private patio offers a peaceful space to unwind. The room features a king-sized bed, a peaked ceiling for added charm, and a soothing indoor rain shower. Adjoining options are available for families or friends traveling together.

Dining

Fusion Restaurant

Known for international cuisine with a Rwandan twist, the restaurant is committed to sourcing fresh, high-quality ingredients from local farmers.

Retreat Lounge

The lounge is a haven of comfort and elegance, inviting guests to relax with a handcrafted cocktail or a favorite book in an atmosphere of warmth. With attentive service, the lounge creates a tranquil escape from the bustling city.

Outdoor Venues

The open-air spaces are ideal for exclusive events, from the celebrated Urban Bush Dinner to intimate weddings, conferences, and romantic dinners. These versatile venues add elegance to any gathering.

Heaven Restaurant

Heaven delivers the essence of Rwanda through every dish, making each dining experience a meaningful contribution to the development of local communities.

Unique Experiences

Art & Culture

Explore a captivating collection of modern Rwandan artwork, created by talented local artists and available for purchase at The Retreat and Heaven Boutique Hotel.

Banana Beer Making

Engage in the traditional craft of banana beer brewing, an experience that combines heritage with innovation.

Cocktail Making

Discover the art of mixology in our hands-on cocktail-making experience.

Cooking Class

Join our interactive Rwandan cooking class, using ingredients from local farmers and our on-site organic garden.

Culinary Tour

The culinary tour begins at a local farmer’s market and concludes with a hands-on cooking class and a shared meal, offering a unique taste of Kigali’s food culture.

Price Include

  • Breakfast daily
  • 1 complimentary 30 minute welcome massage
  • 1 complimentary 30 minute onsite cultural activity per booking valid one time only per booking
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Rates & Pricing

All promotions for this lodge are shown below, you can also view all current safari specials here.
Stay Pay SPECIAL
Last minute SPECIAL
Combo SPECIAL
Family SPECIAL
Honeymoon SPECIAL
$ 550 USD
$ NaN USD
$ 550 USD
Rates are starting prices per person, per night sharing.
With specials, we always use the best promotion available, please contact our experts for more guidance.
100% REFUNDABLE BOOKING
We are able to arrange travel insurance that will make this booking totally refundable.

Packages that include this lodge

6-Day Gorilla Trekking in Volcanoes National Park & Chimpanzees in Nyungwe Forest
Inclusions:
1 night at The Retreat by Haven
2 nights at One & Only Nyungwe House
2 nights at One & Only Gorillas Nest
Breakfast included at The Retreat by Haven
All meals at One & Only Nyungwe House
View safari to see all inclusions..
$ 2540 USD
R
$ NaN USD
$
R
2536
Per person per night
View Safari

Location and getting there

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Meet your travel advisor

Get in touch with Mel, our resident expert in all aspects of this accommodation who will not only help plan but also book flights, transfers and lodging for your trip. Remember, our price is the same as going direct - see our best price guarantee!

To find out more about our 100% fully refundable bookings, ask Mel or click here.
Mel Du Toit

What our guests say about Mel

November 17, 2024
Mel made this very easy.
From our initial enquiry to booking the trip, Mel responded very quickly and provided several options allowing us to choose the right package for us. Looking forward to experiencing it now.
Mr Andrew Tatlock
,
GB
November 8, 2024
Mel was amazing!
Mel was amazing! I’m so grateful for her attention to detail. Our trip was incredible and I’ve already recommended Safari.com to friends and family! Thanks again Mel!
Ben George
,
US
November 7, 2024
Mel was incredible
Mel was incredible, she found great options and was quick to always aim for our comfort, I was very satisfied!!!!
Larissa Santos
,
AU

Customer Testimonials

4.9
out of 5 based on
Nov 20, 2024
Outstanding Experience! (Cape Town, Sabi Sands, Vic Falls)
After attempting to book this trip myself (a couple coming from the US), I gave up and reached out to Sara from Safari.com. I told Sara what I was thinking and by the next day she had created several wonderful itineraries! Based on her suggestions, we personalized the itineraries and within 7 days I was booked and all set!! Sara was available at all times (before, during, and after the trip). We are currently heading home and we are so happy with all the bookings Sara created for us! Everything went flawlessly. Her 3rd parties for tours and transfers were perfect (always early, professional, knowledgeable, and kind). The hotel acknowledged our anniversary thanks to Sara. We stayed at the Victoria & Alfred hotel in Cape Town, then off to Dulini Moya in Sabi Sands, and finally Victoria Falls Island Treehouse in Zimbabwe. I highly recommend all of them. Tell Sara what you envision your experience to be and your budget and she will make it happen!! Her knowledge was so helpful in assisting us to choose the perfect itinerary. It was comforting that she kept in touch while we were traveling throughout Africa. I feel so lucky to have had Sara arrange this trip and will certainly request her expertise again in the future!! You won’t have to worry about anything because she is on top of it all. Do not hesitate!! Book with Sara from Safari.com!
Annette P
,
MW
Nov 19, 2024
A massive thank you to Anja
A massive thank you to Anja, she helped us with everything and super quick with responding on WhatsApp - really looking forward to the Safari 🙏🏼🙌🏼 great service thanks!
customer
,
GB
Nov 18, 2024
Shann was Wonderful!
Shann was fantastic and very helpful with booking a very last minute trip!
Amelia
,
US
Nov 17, 2024
Mel made this very easy.
From our initial enquiry to booking the trip, Mel responded very quickly and provided several options allowing us to choose the right package for us. Looking forward to experiencing it now.
Mr Andrew Tatlock
,
GB
Nov 16, 2024
Planning has been made quick and easy…
Planning has been made quick and easy with Shann! We can’t wait to get to Africa!
customer
,
MX
Nov 15, 2024
Great service and knowledge
Great service and knowledge
Julian
,
CH
Nov 15, 2024
Responsive
Responsive, knowledgeable, professional, patient, friendly and courteous, more than expected.
Gordon Myers
,
US
Nov 14, 2024
Incredibly helpful and experienced agent Anja
Anja was incredibly helpful and organized the most beautiful safari for us at a small lodge and also arranged our transport. She always responded within minutes no matter the day and took time for all my questions. I will recommend anyone who is looking for a premium experience to get in contact with Anja! Thanks for everything!
Julia Heckmanns
,
NL
Nov 14, 2024
Very helpful and attentive to my needs
Very helpful and attentive to my needs
GP
,
US
VIP service
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Attention to every detail
Relationships with 500+ operators through Africa
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58,000+ customers and counting
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